Internal WebEOC Administrator Essentials (Juvare Employee)

Internal WebEOC Administrator Essentials (Juvare Employee)

Internal WebEOC Administrator Essentials (Published October 2022)

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About this course

About this course

The WebEOC Administrator Essentials course assists clients in developing and maintaining proficiency in WebEOC's End-User processes and provides an introduction to basic administration functions.  This 3-hour course will combine On-Demand Video training, readable content, and Knowledge Checks to help students grasp and understand the processes, methods, and tasks associated with end-user processes and administration in WebEOC.  After completing this course, students will be prepared to use the 16 Standard Boards provided by Juvare in their organization or agency’s WebEOC instance and execute fundamental administrative tasks.

Prerequisite: Basic computer, keyboard, mouse, and browser skills. 

Equipment Requirements: Computers with internet access and 2 monitors are recommended. One monitor will be used to watch the presentation. The other monitor can be use by the student for testing if the Student's WebEOC Administrator has provided an account and Incident for training purposes.  

Schedule: This class will be presented via pre-recorded videos, readable content, and Knowledge Checks to allow the student to complete this course at their own pace. The total time needed to set aside for this course completion is 3-hours and 30 minutes. 

CEUs: Juvare is authorized by IACET to offer .3 CEUs for this course. 

Performance-Based Learning Outcomes

Module 1: End User Content

Module 1 introduces the student to the Course Outline, WebEOC History, Basic Concepts, Accessing WebEOC, Using WebEOC,  and the Standard Boards.

Performance Based Learning Outcomes

At the end of this module the student will be able to perform the following functions:

  • Navigate through different Modules
  • Understand the History and Background of WebEOC
  • Identify common terms used throughout the WebEOC System
  • Identify the objectives, key capabilities, and audience of the top 3 highly used WebEOC processes
  • Add and Modify information
  • Use filter and search functions

Module 2: Administrator Content

Module 2 introduces the student to the Administrative section including the Users Tab which contains the User Manager, the Positions Manager, the Groups Manager, and the Sessions Manager. This section also introduces the Incident Tab which includes the Incident Manager. 

Requirements for Successful Completion of Course: Students must complete all modules and the associated Knowledge Checks in order to receive a passing grade and a certificate. 

Curriculum

  • Introduction to Course - (Total Time: 6:20)

    About this course

    The WebEOC Standard Board course assists clients in developing and maintaining proficiency in WebEOC's End-User processes.  This 3-hour course will combine On-Demand Video training, readable content, and Knowledge Checks to help students grasp and understand the processes, methods, and tasks associated with end-user processes and boards in WebEOC.  After completing this course, students will be prepared to use the 16 Standard Boards provided by Juvare in their organization or agency’s WebEOC instance.

    Prerequisite: Basic computer, keyboard, mouse, and browser skills. 

    Equipment Requirements: Computers with internet access and 2 monitors are recommended. One monitor will be used to watch the presentation. The other monitor can be use by the student for testing if the Student's WebEOC Administrator has provided an account and Incident for training purposes.  

    Schedule: This class will be presented via pre-recorded videos, readable content, and Knowledge Checks to allow the student to complete this course at their own pace. The total time needed to set aside for this course completion is 3-hours. 

    CEUs: Juvare is authorized by IACET to offer .3 CEUs for this course. 

    Performance-Based Learning Outcomes

    Module 1: Course Introduction

    Module 1 introduces the student to the Course Outline, WebEOC History, and Basic Concepts.

    Performance Based Learning Outcomes

    At the end of this module the student will be able to perform the following functions:

    • Navigate through different Modules
    • Understand the History and Background of WebEOC
    • Identify common terms used throughout the WebEOC System

    Module 2: WebEOC Baseline Processes

    At the end of this module the student will be able to perform the following functions:

    • Identify the objectives, key capabilities, and audience of the top 3 highly used WebEOC processes
    • Add and Modify information
    • Use filter and search functions

    Module 3: WebEOC Specialized Processes

    At the end of this module the student will be able to perform the following functions:

    • Identify the objectives, key capabilities, and audience of the 13 Specialized WebEOC processes
    • Add and Modify information
    • Use filter and search functions

    WebEOC Standard Boards

    Juvare offers a variety of boards to help you collect, analyze, and present information with WebEOC. 

    Boards are grouped into three main categories:

    • Standard boards are included with Core, Professional, and Enterprise WebEOC.
    • Special boards are built and maintained as determined by Juvare. If you see the need for a special board that would benefit operations or emergency management, please submit a suggestion through Juvare Ideas.
    • Premium boards are offered as a subscription service, please reach out to your Client Success Manager for demonstrations of our Premium boards.

    This Course will go over the 16 Standard Emergency Management Boards that can be downloaded from the Juvare Support Knowledge Center .

  • Course Overview 1:54
  • WebEOC History 2:41
  • WebEOC Basic Concepts 1:45+
  • Accessing WebEOC
  • Logging into WebEOC 1:20
  • WebEOC Version 9 - Using WebEOC
  • Control Panel/Menu 1:36
  • Homepage & Navigation 3:50
  • WebEOC Nexus (19:55)
  • WebEOC Nexus: User Training Intro & Overview (1:55)
  • WebEOC Nexus: User Interface (7:20)
  • WebEOC Nexus: New Data Indicators (01:00)
  • WebEOC Nexus: User Maps (9:47)
  • Baseline Processes - (Total Time: 41:42+)
  • Event Reporting 12:18
  • Knowledge Check - Event Reporting
  • Resource Requests and Tasking 13:21
  • Knowledge Check - Resource Requests and Tasks
  • Situation Report 16:03
  • Knowledge Check - Situation Report
  • Specialized Processes (Total Time: 1:46:08)
  • After Action Review 10:37
  • Checklists 12:16
  • Damage Assessment 13:21
  • Distribution Sites 11:04
  • Event Calendar 5:00
  • Facilities 5:45
  • File Library 6:41
  • Incident Creator 11:23
  • Incident Documentation 5:49
  • Road Closures 6:35
  • Schedule 6:15
  • Shelters 6:03
  • Sign In/Sign Out 5:19
  • Administration – Users Tab (Total Time: 31:21)
  • Users 12:05
  • WebEOC Users Manager - Knowledge Check
  • Positions 6:06
  • WebEOC Positions Manager - Knowledge Check
  • Groups 10:01
  • WebEOC Groups Manager - Knowledge Check
  • Sessions 3:09
  • WebEOC Sessions Manager - Knowledge Check

About this course

About this course

The WebEOC Administrator Essentials course assists clients in developing and maintaining proficiency in WebEOC's End-User processes and provides an introduction to basic administration functions.  This 3-hour course will combine On-Demand Video training, readable content, and Knowledge Checks to help students grasp and understand the processes, methods, and tasks associated with end-user processes and administration in WebEOC.  After completing this course, students will be prepared to use the 16 Standard Boards provided by Juvare in their organization or agency’s WebEOC instance and execute fundamental administrative tasks.

Prerequisite: Basic computer, keyboard, mouse, and browser skills. 

Equipment Requirements: Computers with internet access and 2 monitors are recommended. One monitor will be used to watch the presentation. The other monitor can be use by the student for testing if the Student's WebEOC Administrator has provided an account and Incident for training purposes.  

Schedule: This class will be presented via pre-recorded videos, readable content, and Knowledge Checks to allow the student to complete this course at their own pace. The total time needed to set aside for this course completion is 3-hours and 30 minutes. 

CEUs: Juvare is authorized by IACET to offer .3 CEUs for this course. 

Performance-Based Learning Outcomes

Module 1: End User Content

Module 1 introduces the student to the Course Outline, WebEOC History, Basic Concepts, Accessing WebEOC, Using WebEOC,  and the Standard Boards.

Performance Based Learning Outcomes

At the end of this module the student will be able to perform the following functions:

  • Navigate through different Modules
  • Understand the History and Background of WebEOC
  • Identify common terms used throughout the WebEOC System
  • Identify the objectives, key capabilities, and audience of the top 3 highly used WebEOC processes
  • Add and Modify information
  • Use filter and search functions

Module 2: Administrator Content

Module 2 introduces the student to the Administrative section including the Users Tab which contains the User Manager, the Positions Manager, the Groups Manager, and the Sessions Manager. This section also introduces the Incident Tab which includes the Incident Manager. 

Requirements for Successful Completion of Course: Students must complete all modules and the associated Knowledge Checks in order to receive a passing grade and a certificate. 

Curriculum

  • Introduction to Course - (Total Time: 6:20)

    About this course

    The WebEOC Standard Board course assists clients in developing and maintaining proficiency in WebEOC's End-User processes.  This 3-hour course will combine On-Demand Video training, readable content, and Knowledge Checks to help students grasp and understand the processes, methods, and tasks associated with end-user processes and boards in WebEOC.  After completing this course, students will be prepared to use the 16 Standard Boards provided by Juvare in their organization or agency’s WebEOC instance.

    Prerequisite: Basic computer, keyboard, mouse, and browser skills. 

    Equipment Requirements: Computers with internet access and 2 monitors are recommended. One monitor will be used to watch the presentation. The other monitor can be use by the student for testing if the Student's WebEOC Administrator has provided an account and Incident for training purposes.  

    Schedule: This class will be presented via pre-recorded videos, readable content, and Knowledge Checks to allow the student to complete this course at their own pace. The total time needed to set aside for this course completion is 3-hours. 

    CEUs: Juvare is authorized by IACET to offer .3 CEUs for this course. 

    Performance-Based Learning Outcomes

    Module 1: Course Introduction

    Module 1 introduces the student to the Course Outline, WebEOC History, and Basic Concepts.

    Performance Based Learning Outcomes

    At the end of this module the student will be able to perform the following functions:

    • Navigate through different Modules
    • Understand the History and Background of WebEOC
    • Identify common terms used throughout the WebEOC System

    Module 2: WebEOC Baseline Processes

    At the end of this module the student will be able to perform the following functions:

    • Identify the objectives, key capabilities, and audience of the top 3 highly used WebEOC processes
    • Add and Modify information
    • Use filter and search functions

    Module 3: WebEOC Specialized Processes

    At the end of this module the student will be able to perform the following functions:

    • Identify the objectives, key capabilities, and audience of the 13 Specialized WebEOC processes
    • Add and Modify information
    • Use filter and search functions

    WebEOC Standard Boards

    Juvare offers a variety of boards to help you collect, analyze, and present information with WebEOC. 

    Boards are grouped into three main categories:

    • Standard boards are included with Core, Professional, and Enterprise WebEOC.
    • Special boards are built and maintained as determined by Juvare. If you see the need for a special board that would benefit operations or emergency management, please submit a suggestion through Juvare Ideas.
    • Premium boards are offered as a subscription service, please reach out to your Client Success Manager for demonstrations of our Premium boards.

    This Course will go over the 16 Standard Emergency Management Boards that can be downloaded from the Juvare Support Knowledge Center .

  • Course Overview 1:54
  • WebEOC History 2:41
  • WebEOC Basic Concepts 1:45+
  • Accessing WebEOC
  • Logging into WebEOC 1:20
  • WebEOC Version 9 - Using WebEOC
  • Control Panel/Menu 1:36
  • Homepage & Navigation 3:50
  • WebEOC Nexus (19:55)
  • WebEOC Nexus: User Training Intro & Overview (1:55)
  • WebEOC Nexus: User Interface (7:20)
  • WebEOC Nexus: New Data Indicators (01:00)
  • WebEOC Nexus: User Maps (9:47)
  • Baseline Processes - (Total Time: 41:42+)
  • Event Reporting 12:18
  • Knowledge Check - Event Reporting
  • Resource Requests and Tasking 13:21
  • Knowledge Check - Resource Requests and Tasks
  • Situation Report 16:03
  • Knowledge Check - Situation Report
  • Specialized Processes (Total Time: 1:46:08)
  • After Action Review 10:37
  • Checklists 12:16
  • Damage Assessment 13:21
  • Distribution Sites 11:04
  • Event Calendar 5:00
  • Facilities 5:45
  • File Library 6:41
  • Incident Creator 11:23
  • Incident Documentation 5:49
  • Road Closures 6:35
  • Schedule 6:15
  • Shelters 6:03
  • Sign In/Sign Out 5:19
  • Administration – Users Tab (Total Time: 31:21)
  • Users 12:05
  • WebEOC Users Manager - Knowledge Check
  • Positions 6:06
  • WebEOC Positions Manager - Knowledge Check
  • Groups 10:01
  • WebEOC Groups Manager - Knowledge Check
  • Sessions 3:09
  • WebEOC Sessions Manager - Knowledge Check